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Kelsea Hanks

Sales ops manager

Kelsea is on the Business Development and Sales Operations team at Kotter. Prior to joining Kotter, she served on the Marketing Operations team at AIR Worldwide, running email marketing campaigns and working on big data analytics. Graduating cum laude from Bentley University with a Bachelor of Science in Marketing and minors in Law and Computer Information Systems, Kelsea was a leader on the Student Alumni Leadership Council and in the Development Office. Originally from Worcester, MA, Kelsea now lives in Boston. In her free time, you can find Kelsea researching the newest tech gadgets, engaging in lively political and social discussions, and volunteering in the Boston and Worcester areas.

Kelsea is based out of the Cambridge, MA office.

Why did you decide to work at Kotter?

I was inspired by our company vision – millions leading, billions benefiting – and the potential that such an ideal holds. As a millennial, I am intimately aware of how things can go viral in a flash and disappear just as quickly. To be a part of an organization that is making long-term differences in the lives of people and organizations around the world is a dream opportunity.

If you weren’t working at Kotter, what would you be doing instead?

I would likely be traveling the world with a computer and a camera. I have three more continents to get to and want to have visited all seven before I turn 30. I’ve blogged for a few years and would love to try my hand at being a full-time travel writer.

What was your most defining moment?

One of my most defining moments was during a class trip to Ecuador. We were a few hours into a hike in the Amazon, and even farther away from the nearest hospital. Every day we would go deeper into the rainforest, surrounded by some of the world’s most dangerous animals and plants. This was one of the first places that I really learned to trust and it changed the way I view the unknown to this day. I learned to trust my guides – their experience and their teachings, to trust myself to learn quickly and think on my toes, and – per the instruction of a few rowdy howler monkeys, to trust nature.

What’s got you thinking right now?

As a technophile, I am constantly wondering what the future of communication will look like 5, 10, 50 years down the line. How can we leverage some of the thinking that will create those yet-to-be-invented technologies into today’s always moving world? I am a firm believer that improving access to – and the clarity of – communication is vital to the success of anything we try to do. I’m excited to see how we can grow (and am a bit scared of how we may not) in the future.

Share something about you that would most surprise people.

One of my favorite things to do after a long week is to take out my notebook or computer and write music. Some people do yoga or meditate, but writing or listening to a great four-part harmony puts me in the best of moods. I grew up in a family obsessed with all kinds of music so writing lyrics and melodies has always been my happy place.