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Gardner Heaton

PRINCIPAL

Gardner enjoys working together with organizations to solve difficult challenges associated with sustainable change to help them achieve far more than they imagine possible. In his role at Kotter, he leads engagements which include a focus in helping clients design and implement transformations within their corporate and non-profit organizations. Building relationships with team members, volunteers and leadership are an integral part of his proven success – and theirs.

Gardner is based out of our Cambridge, MA office.

Why did you decide to work at Kotter?

John Kotter’s work has informed and inspired me long before I joined the Kotter team. I enjoy bringing his ideas to life in service of our client’s most important business goals and challenges.

What is the biggest impact you’ve seen take place at a client?

At a North American utility, work with Kotter not only made it possible for the CEO to report positive earnings to the Board and government regulators, but also fundamentally transformed the company’s leadership culture.

What in your background helps you in this job?

Expeditionary leadership, applied interest-based negotiation, and conflict management.

What’s got you thinking right now?

I am currently interested in Thomas L. Friedman’s newest book, “Thank you for Being Late: A Field Guide to the Twenty-First Century,” which has me thinking about the attributes or characteristics of a mindset for change and how that helps leaders cope with uncertainty.

Share something about you that would most surprise people.

I speak, read, and write Nepali.